RockNTix Privacy Policy
RockNTix is committed to transparency regarding how we treat personal and business information that is collected through our ticketing and registration services.

What this Privacy Policy Covers

  • This Privacy Policy covers how RockNTix treats personally identifiable information and all other private information collected on the RockNTix ticketing and registration system, whether that information is collected via the RockNTix website, mobile app, or call center.
  • This privacy policy DOES NOT apply to the practices of event producers, event organizers, and/or third-party companies that RockNTix does not own or control.

 Collection and Use of Personal and Financial Information

  • You can visit the RockNTix website and browse events without revealing any personal information. However, RockNTix needs certain personal information if you wish to sell tickets for an event, or purchase tickets, or register for events through its system.
  • Where required, this information may include your personal contact information and/or your company contact information, and possibly credit card information as applicable. RockNTix may use this information to contact you about an event you set up, or about tickets you have purchased.
  • Your user name, contact name, RockNTix login, or alias may be publicly displayed and connected to your activity on RockNTix. The public may view the date you set up your RockNTix account, comments you post on your RockNTix profile or events, your profile information, and events you have listed on the website.
  • RockNTix will never sell your information.
  • However, if you purchase tickets or register for an event through the RockNTix system, your personal contact information will be provided to the organizer of the event you purchased tickets to or registered for. RockNTix has no control over what an event organizer does with your information, and this privacy policy does not apply to the practices or actions of event organizers. An event organizer may choose to use analytic tools or click-through tracking from their event pages.
  • By setting up an event, or purchasing tickets, or registering for an event through the RockNTix system, you voluntarily provide RockNTix with your personal information, and you consent to the collection and use of the information in accordance with this privacy policy.

Collection and Use of Non-Personal Information

  • RockNTix automatically receives and records non-personal information on our server logs from your browser including your IP address, cookie information, and the page you requested when you visit the RockNTix Ticketing site or its mobile service. We may use this information to better serve you by providing a customized shopping experience.

Third Party Websites, Apps and Services

  • RockNTix employs other companies and individuals to perform tasks and functions on our behalf, and we need to share your information with them to provide our services to you. Examples include, but are not limited to, fulfilling orders via sending postal mail and e-mail, processing credit card payments, handling billing disputes and collections, and providing customer service.
  • Some RockNTix features include access to, and integration with, social media tools that allow you to manage content, access social media, and post content on social network platforms (for example Facebook and Twitter). Additionally, the RockNTix website may contain links to, and integration with, websites that are controlled by third parties. Access to such third party services, which may include, without limitation, social media, social network platforms, advertising platforms, payment processing services and other payment intermediaries or websites, etc. are provided to you as a convenience, and RockNTix is not affiliated with or responsible for the content, action, or performance of any linked website or other third party service. You use such websites and services at your own risk. Any third-party service accessed from the RockNTix website is independent from RockNTix, and RockNTix has no control over. RockNTix assumes no responsibility for the content, privacy policy, terms of use, and practices of such third-party websites or services.
  • RockNTix reserves the right to terminate the ability of any third-party service to link to, integrate, or interact with any of the RockNTix features at any time, with or without notice, and at the sole discretion of RockNTix. RockNTix accepts no responsibility for reviewing changes or updates to, or the quality, content, policies, nature or reliability of, any third-party services.

When RockNTix Will Release Personal Information to a Third Party

  • RockNTix may release your personal information to a third party in order comply with a subpoena or other similar legal procedure. Additionally, RockNTix may release your information when we believe in good faith that such disclosure is necessary to comply with the law, prevent imminent physical harm or financial loss, or investigate or take action regarding illegal activities, suspected fraud, or violations of the RockNTix Ticket Seller Terms and Conditions and/or the Ticket Buyer Terms and Conditions.
  • RockNTix may disclose personally identifiable information to parties in compliance with our Copyrights and Intellectual Property Policy. RockNTix, in our sole discretion, in connection with an investigation of fraud, intellectual property infringement, piracy, or other unlawful activity, may disclose name, address, country, phone number, email address and company name.

Contact from RockNTix

  • On occasion, RockNTix will send you messages via email. Some messages from RockNTix are service-related and required for users with accounts on RockNTix. Examples of service-related messages include, but are not limited to, a welcome/confirmation email when you register your account, your order confirmation, notices of a change to your event, or correspondence with the RockNTix support team.
  • Additionally, RockNTix may provide you with newsletters regarding upcoming events, new and existing RockNTix features, or other information. You will always have the ability to easily opt out of any such newsletters.


  • RockNTix uses “Session Cookies”, which are deleted when you close your web browser or complete your browsing session.
  • A cookie is a small piece of information that is placed on your computer when you visit certain websites, including the RockNTix website. To learn more about cookies and how they are used, see http://www.cookiecentral.com.
  • RockNTix uses Session Cookies to:
    1. Make our website work as efficiently as possible.
    2. Administer services that allow you to list events on the RockNTix system and to purchase tickets to or register for events listed on the RockNTix website.
    3. Most browsers allow you to turn off cookies. To do this look at the “help” menu on your browser. Switching off cookies may restrict your use of the website and/or delay or otherwise affect the way in which it operates.

Your Consent

  • By using the RockNTix system to list an event for ticket sales, or by purchasing tickets or registering for an event, you consent to the terms of this policy. If you do not consent to the collection, use, or disclosure of your personal information as outlined in this policy, please do not provide any personal information to RockNTix or on the RockNTix ticketing website.


  • No transmission of data over the Internet can be considered 100% secure. However, RockNTix takes every reasonable precaution to protect your personal information, privacy, and security. RockNTix uses industry-standard SSL-encryption to protect data transmissions (including credit card transactions), firewalls to protect against unauthorized intrusion to our databases, access control procedures, and physical security measures, all aimed at protecting your information.

Changes to this Privacy Policy

  • RockNTix may at any time, without notice to you and in its sole discretion, amend this policy from time to time. Please review this policy periodically. Your continued use of the RockNTix system and website after any such amendments signifies your acceptance thereof.


If you have questions about this privacy policy, please e-mail us at [email protected]